For cruise ship passengers
For hotel guests
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  • Booking a tour
  • Cancellation policy
  • Families with children
  • Meals / food
  • Mini group tours
  • Payment and gratuities
  • Transportation
Ask your question
  • Can you guarantee a tour if no other people sign for the same dates?

    Mini group tours
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • Do I need a visa to come to Russia?

    Booking a tour
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • Do you require a deposit?

    Transportation
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • I was told I can't leave the ship in Russia unless I book my shore excursions with the cruise line. Is that true?

    Booking a tour
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • update1

    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • What documents will I need to get off the ship in Russia?

    Meals / food
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • What is a Tour Ticket?

    Payment and gratuities
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • When is it worth to get a Russian visa?

    Cancellation policy
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
  • Will we see the impressionist collection during our Hermitage tour?

    Families with children
    Booking is carried out after full agreement of the program and the price. When booking, we will ask you to make a prepayment in the amount of 20% to 100% of the cost. The amount of the prepayment depends on the content of the program. When booking some programs, you will need the passport details of the participants.
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